In-Service Training

• Improves the effectiveness of your in-house collectors
• Provides a forum for continuing education
• Creates a customer service orientation that improves productivity

For more than 30 years, CMRE has worked to improve the performance of the collection personnel working for healthcare organizations throughout the United States. One of the most popular programs we offer is in-service training. Free of charge to our clients, our training programs include information and discussion about topics that enhance the ability of in-house personnel to conduct collections within the letter of the law. As an added bonus, clients may also contact our legal department or request MDHBA certification testing from one of our qualified staff members.

Highlights include:

• Information about FDCPA compliance and HIPAA issues
• Free to all CMRE and HRMG clients
• Customized to meet the specific needs of your organization
• Taught by experienced instructors with MDHBA Certified Professional Business Executive status
• Includes informal Q&A where collectors can get answers to questions about their own situation
• Sessions take place at your facility and at your convenience
• MDHBA certification testing available